Media Temple Support
We’re here when you need us, 24/7/365.
Award-winning. Around-the-clock.
Media Temple’s famed support makes the hosting experience easy for every one of our customers.
Friendly and helpful US-based team
Multiple ways to get in touch every hour, every day
Extensive self-help Knowledge Base
Timely, informative updates on any service interruptions
Our Approach
Focused on You
From support agents to engineers, all of Media Temple prioritizes your experience. Whenever you run into a bump, our highest commitment is to actively be here for you.
Going the Distance
It’s our goal to make sure you never leave empty-handed. Yes, you may run into issues that fall outside our role as web host, but we strive to help find answers in those situations too.
Doing the Heavy Lifting
Want someone to handle the nuts and bolts? With our Advanced Support services, you get a dedicated team of our most experienced experts to directly monitor and optimize your server.
Knowledge Base
It’s your source for do-it-yourself tips, tricks, and instructions. Check out some of our most popular articles, or head over to browse the whole thing.
Get Help Now
Find the support you need – when and where you need it.